Frequently Asked Questions
Everything you need to know about your Fothergill's shopping experience.
What is the standard shipping timeframe for Fothergill's orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
What payment methods do you accept?
Fothergill's accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.
Are your garments ethically manufactured?
Quality and ethics are at the heart of Fothergill's. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable production practices.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.